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mPulse Acquires Zipari to Combine Two Leading Healthcare Focused CX Companies

mPulse has acquired Zipari, a leader in healthcare consumer experience technology. This acquisition continues our growth and investment in Health Experience and Insights (HXI) technology to create more consumer-centric experiences and deliver more equitable health outcomes.

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Key Takeaways from Activate2024

Activate 2024 was the 8th consecutive Activate conference, and it focused on a key theme: ‘From Insights to Intervention, Creating Consumer-Centric Health Experiences’.

This topic addressed known challenges in healthcare—fragmented data and siloed engagement strategies that deliver abrasive one-to-many experiences for health consumers. Key insights were uncovered, and innovative technologies explored across 3 keynotes, 5 panel discussions, 2 workshops, and a collection of user groups and industry trend deep dives.

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A 2025 Look: Closing the Gaps in Star Ratings

With the release of 2025 Medicare Star Ratings, many quality leaders may be focusing on those measures able to be impacted in the coming year.

This webinar features mPulse's government programs and insight expert, Reva Sheehan, alongside Jenn Kerfoot, DUOS' Chief Strategy and Growth Officer, and Tejaswita Karve, Mass General Brigham Health Plan's Medicare Stars Leader, for an informative webinar as they discuss recent and upcoming changes in Medicare Star Ratings and best practices to mitigate risk and overcome challenges.

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Welcome, Meet mPulse at AHIP

We're bringing our configurable and unified HXI product suite live to AHIP this month. Want to learn more? Run, don't walk, to the mPulse booth to get the full download.

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Who Will Be There to Meet You

Meet with Reva Sheehan and Brian Johnson at the mPulse booth to learn more about us and how we are impacting the health journey.

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Reva Sheehan

mPulse
Sr. Director, Customer Insights

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Brian Johnson

mPulse
National Sales Director

Products Built to Impact

Predict member risk. Engage intelligently. Streamline health navigation. Health Experience & Insights (HXI), our unified yet configurable product suite, connects predictive analytics, digital engagement, and health portals to redefine the healthcare experience.

  • Predict »

    Predictive analytics to assess and intervene at the most crucial moments.

  • Engage »

    Engage your members through our full suite of channel capabilities.

  • Navigate »

    Self-service, health management, and more all in your H30 Connect member portal.

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Predictive Analytics for the Most Critical Decision Points

Focus your time and energy where it's needed most. Let machine learning technology and AI do the heavy lifting, using 140+ predictive models to identify members at risk. 
 
Then, put that data to work. Engage those who need intervention at the moment they need it the most using our full suite of omnichannel capabilities.
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Engagement Designed to Solve Healthcare's Biggest Challenges

Engaging members is hard, even with the with right data. With our tailored engagement programs, proven across hundreds of deployments, connection with your members on a large scale is possible. Powered by AI to dynamically personalize, available in 13+ languages, HIPAA and TCPA compliant, and designed to compel action, this is engagement made easy.
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Advanced Health Portals: Navigation for the Consumer Age

Treat your members like the consumer they are. Your engagement outreach cultivates motivation for health action, and our H3O Connect member portal allows one place for them to go to actively manage their health with 24/7 self service tools, secure messaging and live chat, and targeted health content education.

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Engage Members Intelligently

Explore resources, best practices, and expert industry analysis to take your engagement strategy to the next level.

 

CONTACT US

Take the First Step

 

Ready to revolutionize health journeys for your population? We'd love to speak with you. Reach out to let us know you're interested. 

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