View the general timeline of events for Activate2025 below, and check back for new session releases as we get closer to September.
Get Inspired.
We bring together influential thought leaders across the healthcare landscape who share innovative approaches to drive meaningful change.
Network.
Now with over 400+ healthcare partners, you'll join a rich community of leading healthcare experts and executives.
Learn.
We enhanced our workshops so you can upskill on the most critical engagement, analytics and portals concepts under the guidance of top subject matter experts.
Have Fun.
We’ve curated exclusive networking sessions showcasing some top locations in Austin Texas. Come and enjoy the city!
Tuesday September 23
3:00 PM
-
3:15 PM
(CT)
Activate2025 Kicks Off!
Join us on the first day of Activate2025 as we kick-off our annual conference! We are excited to host more thought leaders, more subject matter experts, and more health organizations than ever before. We'll kick off the sessions with opening remarks from mPulse CEO, Bob Farrell, on the main stage.
Tuesday September 23
3:15 PM
-
3:45 PM
(CT)
Tuesday September 23
5:00 PM
-
8:30 PM
(CT)
Evening Reception
Join us at for sumptuous drinks, treats, and live entertainment as we conclude the first day of Activate2025!
Wednesday September 24
8:00 AM
-
9:00 AM
(CT)
Breakfast
Fuel up for Activate2025 with a piping-hot breakfast served before the event kicks off.
Wednesday September 24
9:00 AM
-
9:45 AM
Fireside Chat
A fireside chat with our healthcare keynote, Chiquita Brooks-LaSure, and CEO, Bob Farrell.
Wednesday September 24
10:00 AM
-
10:40 AM
(CT)
Breakout Session
You can choose from the following sessions:
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Strategies for Creating Trusted Digital Experiences
Discuss how health plans can design digital experiences that strengthen relationships across the consumer health journey, from personalized health communications to user-friendly member portals. Uncover opportunities to maximize the impact digital experiences that foster trust, improve satisfaction and support better health outcomes.
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Case Studies in Digital Innovation: Achieving Outcomes from Access to Retention
Explore best practices for leveraging technology and data-driven insights to address some of healthcare’s biggest challenges. Healthcare leaders will share real-world examples and actionable strategies to improve health outcomes and transform operational efficiencies.
Wednesday September 24
11:00 AM
-
11:45 AM
(CT)
Breakout Session
You can choose from the following sessions:
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Turning Regulatory Requirements into a Strategic Advantage
Unpack shifts in the regulatory environment from CMS guidelines and interoperability mandates to current federal policy, and TCPA consent management requirements. Hear from experts on how these pressures can present opportunities for strategic advantage through digital transformation and collaborative innovation.
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Talking CAHPS Live at Activate: Measuring and Improving Trust
Join the hosts of mPulse’s popular webinar series in-person for an exploration of measuring and enhancing member trust within your population. Dig into methodologies and insights that drive a focused engagement strategy and how to support members in navigating their care.
Wednesday September 24
12:00 PM
-
1:00 PM
(CT)
Breakout Session
Choose from two of our expert-led workshops
- Building an Integrated Engagement Strategy
Impactful health consumer engagement is data-driven, personalized and coordinated. In this interactive workshop we’ll get hands on with key components that go into orchestrating a centralized and consumer-centric health engagement strategy and how to build governance models, prioritization processes, and data needed for a unified 360 view of member insights. - Human-Centered AI in Action: From Health Insights to Member Empowerment
Investigate the latest developments in AI-powered engagement and insights alongside technical leaders as they share live demonstrations. Discuss human-centric applications of AI that empower users and consumers to make informed decisions and how to build trust for AI within your organization.
Wednesday September 24
2:30 PM
-
5:30 PM
(CT)
Networking Activities
Stay with us on the final day of Activate2025 for an unforgettable experience in Austin! Activate is known for equal parts education, collaboration, and fun. With whichever activity you choose, you will be sure to have a blast!
