Navigating the Telephone Consumer Protection Act for Healthcare Organizations
In an era where digital communication is unavoidable, understanding the intricacies of the Telephone Consumer Protection Act (TCPA) is essential. The TCPA oversees key channels for digital communication to protect consumer privacy related to calls and texts.
The healthcare industry built a unique relationship with the TCPA to enact several exemptions and laws that protect health consumers and ensure they receive the care and information needed to stay on top of their health.
This comprehensive webinar and discussion aims to empower attendees to:
- Debunk myths related to TCPA, consent, and the healthcare exemption
- Understand the TCPA's purpose, history, terminology, and requirements
- Understand existing and recent TCPA litigation related to the healthcare ecosystem, including the impact of the Supreme Court Chevron decision
- Identify technology and process best practices to minimize liability and maximize the impact of healthcare engagement
Whether you are a legal advisor, compliance officer, healthcare provider, quality expert, or marketer, this webinar will equip you with the necessary knowledge to navigate the TCPA landscape confidently and compliantly.
About mPulse
mPulse, a leader in digital solutions for the healthcare industry, is transforming consumer experiences to deliver better, more equitable health outcomes. By combining AI-powered analytics, omnichannel outreach and digital health navigation technology, mPulse creates personalized health journeys and provides advanced insights to facilitate collaboration across the healthcare ecosystem. With over a decade of experience and 4 billion consumer touchpoints annually, mPulse is the trusted health experience and insights partner for over 400 healthcare organizations.