Patty Starr at Health Action Council sums it up: “Health literacy is key to lowering healthcare costs and better digital education is your key to unlocking health literacy.”
Health organizations can proactively shift focus to improve health literacy for members and patients and the community they serve or risk slimmer margins and less healthy patients. Learning to unlock digital to engage and educate at scale will improve health outcomes, lower costs to serve and deliver an improved experience.
Actionable learnings from this webinar include:
- Quantifying the cost of healthcare Illiteracy
- Key differences between good and poorly done education
- How behavioral science fits into learning
- What it means to have digital conversations at scale
- Trends that are shaping the future of digital health literacy
