Talking CAHPS: The 2025 HOS Edition

Let's talk about HOS. With the Health Outcomes Surveys deploying in four months and the recent associated CMS developments, we've been thinking about the importance of the HOS measure set. Along the way, we've uncovered some really interesting data that highlight the importance of having a tactical HOS improvement strategy in place. 

For this episode, we'll dig into:

• The current and future impact of HOS on our Star scores, the impending weight changes, and how to set yourself up for success
• The member-level insights we have uncovered that show us what these individuals who respond unfavorably to the survey look like and how they move throughout the world
• How to identify members within your population likely to report declining health outcomes, have falls or bladder control issues, and if they're likely to manage those issues on their own
• The digital engagement strategies that our clients are building as we set the stage for the survey's launch in July and how you can begin to take action on your own population