Talking CAHPS: Last-Minute Strategies
As the CAHPS fielding period approaches, tune into this episode of Talking CAHPS to gain insights on last minute strategies companies can use to boost survey outcomes.
For this episode, we dig into:
- Year-over-Year changes. What insights should product teams seek from product leaders and key trends coming out of OEP?
- A review of predictive models to understand member sentiment trends and who are the high-risk groups and how to identify them
- Determining member eligibility and cohort size for last minute outreach strategies
About mPulse
mPulse, a leader in digital engagement and communications solutions for the healthcare industry, is transforming consumer experiences to deliver better, more equitable health outcomes. By combining AI-powered analytics, omnichannel outreach, and digital health navigation technology, mPulse creates personalized health journeys and provides advanced insights to facilitate collaboration across the healthcare ecosystem. With over a decade of experience and more than 4 billion consumer-related transactions annually, mPulse is the trusted health experience and insights partner for over 450 healthcare organizations.