6 Innovations in Streaming Health Content to Improve Member Experience
Access the White Paper
Today's health outreach uses some combination of SMS, email, and IVR to reach and engage consumers oftentimes about important information. But with barriers like SDOH factors, health beliefs, and more, health leaders must find new ways to engage hard-to-reach or vulnerable populations.
Enter Netflix and TikTok.
The same way we have experienced the biggest brands integrate streaming content, healthcare organizations can mirror and change the way they interact with their members and, more importantly, change the way their members interact with them.
In this white paper, learn how healthcare organizations can create educational health content through videos, bite-sized content, interactive FAQs, polls, quizzes and more, and incorporate it in their outreach to see program engagement times and health literacy both significantly improve.
Key Outcomes In This Whitepaper
satisfaction with streaming health education courses for a national plan
out of five stars rating by learners across mPulse programs for confidence & intent to act
increase in link clicks to schedule eye exam with streaming education added
About mPulse
mPulse, a leader in digital solutions for the healthcare industry, is transforming consumer experiences to deliver better, more equitable health outcomes. By combining AI-powered analytics, omnichannel outreach and digital health navigation technology, mPulse creates personalized health journeys and provides advanced insights to facilitate collaboration across the healthcare ecosystem. With over a decade of experience and 4 billion consumer touchpoints annually, mPulse is the trusted health experience and insights partner for over 400 healthcare organizations.