---
title: "Watch Webinar: Retain and Transition, A Guide to Reenrollment"
description: In this webinar, we discuss how plans can take a state-based approach to reenrollment by deploying a digital outreach program both quickly and at scale.
---

[![mPulse Logotype Blue](https://go.mpulse.com/hs-fs/hubfs/mPulse%20Logotype%20Blue.png?width=955&height=212&name=mPulse%20Logotype%20Blue.png "mPulse Logotype Blue")](https://mpulse.com/)

- [Products](https://mpulse.com/products/)
- [Solutions](https://mpulse.com/solutions/)
- [Resources](https://mpulse.com/resources/)
- [Company](https://mpulse.com/company/)

[Request a Demo](https://mpulse.com/request-a-demo/)

# Retain and Transition: A State-Based Approach to Reenrollment

### Access the Webinar

A lot is at stake as states prepare for re-enrollment April 1st.  Nearly 91 million members were enrolled across programs in September 2022. As states transition back to normal operations, a well-informed and organized approach to determining eligibility and transitioning members to marketplace coverage becomes critical.

 

Government programs and insights expert, Reva Sheehan, and Vice President of National Plans, Christian Bagge, will be joined by special guest John Szczech, Senior Manager of Medicaid Operations, at Kaiser Permanente to discuss how states can plan and prepare for a successful re-enrollment.

 

Key Discussion Topics & Takeaways:

- State-based insights from leading plans across the nation, and how their strategies can inform best practices
- Do’s and Don’ts when transitioning members from Medicaid to ACA
- How Kaiser Permanente, is approaching reenrollment
- How innovative, digital touchpoints can help plans obtain member information, educate members on key enrollment topics, and drive action

![MHPA Redetermination Webinar Gated Landing Page Header Image](https://go.mpulse.com/hs-fs/hubfs/MHPA%20Redetermination%20Webinar%20Gated%20Landing%20Page%20Header%20Image.jpg?width=1200&height=467&name=MHPA%20Redetermination%20Webinar%20Gated%20Landing%20Page%20Header%20Image.jpg)

![Reva Headshot IMG\_2319](https://go.mpulse.com/hs-fs/hubfs/Reva%20Headshot%20IMG_2319.jpg?width=468&height=599&name=Reva%20Headshot%20IMG_2319.jpg)

#### Reva Sheehan

 Sr. Director, Customer Insights 

<https://www.linkedin.com/in/reva-sheehan-2625ab177/>

**Expertise**: Reva has more than 15 years’ industry experience ranging from long term care and compound pharmacy management to health plan operations and quality. 

![Christian Bagge](https://go.mpulse.com/hs-fs/hubfs/Christian%20Bagge.png?width=1616&height=1080&name=Christian%20Bagge.png)

#### Christian Bagge

 Vice President, National Plans 

<https://www.linkedin.com/in/christian-bagge/>

**Expertise**: Over 10 years experience building multi-channel engagement programs that cut through the noise and HELP memberss, Engagement Consulting

## About mPulse

mPulse, a leader in digital engagement and communications solutions for the healthcare industry, is transforming consumer experiences to deliver better, more equitable health outcomes. By combining AI-powered analytics, omnichannel outreach, and digital health navigation technology, mPulse creates personalized health journeys and provides advanced insights to facilitate collaboration across the healthcare ecosystem. With over a decade of experience and more than 4 billion consumer-related transactions annually, mPulse is the trusted health experience and insights partner for over 450 healthcare organizations.

![side IMG-1](https://go.mpulse.com/hs-fs/hubfs/2024-Assets/Images/side%20IMG-1.jpg?width=1515&height=958&name=side%20IMG-1.jpg)

#### Products

- [HXI: Health Experience & Insights](https://mpulse.com/hxi/)
- [Predictive Analytics](https://mpulse.com/products/predictive-analytics/)
- [Core Communications](https://mpulse.com/products/core-communications/)
- [Omnichannel Engagement](https://mpulse.com/products/omnichannel-engagement/)
- [Health Portals](https://mpulse.com/products/health-portals/)
- [Content Hub](https://mpulse.com/products/content-hub/)
- [Acquisition & Payments](https://mpulse.com/products/acquisition-payments/)
- [Platform](https://mpulse.com/products/platform/)

#### Solutions

###### SOLUTION BY ENGAGEMENT

- [CAHPS & Member Experience](https://mpulse.com/solutions/cahps-member-experience/)
- [Utilization Management Notifications](https://mpulse.com/solutions/utilization-management-notifications/)
- [HEDIS® & Prevention](https://mpulse.com/solutions/hedis-prevention/)
- [Population Health](https://mpulse.com/solutions/population-health/)
- [Provider Relations](https://mpulse.com/solutions/provider-relations/)
- [Access to Care](https://mpulse.com/solutions/access-to-care/)
- [Care Team Collaboration](https://mpulse.com/solutions/care-team-collaboration/)
- [Social Needs](https://mpulse.com/solutions/social-needs/)
- [Condition & Care Management](https://mpulse.com/solutions/condition-care-management/)
- [Acquisition & Retention](https://mpulse.com/solutions/acquisition-retention/)

###### SOLUTION BY INDUSTRY

- [Medicare](https://mpulse.com/solutions/medicare/)
- [Medicaid](https://mpulse.com/solutions/medicaid/)
- [Commercial](https://mpulse.com/solutions/commercial/)
- [Dental Plans](https://mpulse.com/solutions/dental-plans/)
- [Exchange](https://mpulse.com/solutions/exchange/)
- [Third-Party Administrators (TPAs)](https://mpulse.com/solutions/third-party-administrators/)
- [Health Systems](https://mpulse.com/solutions/health-systems/)
- [ACO, VBC, & MSO](https://mpulse.com/solutions/aco-vbc-mso/)
- [Pharmacy](https://mpulse.com/solutions/pharmacy/)
- [Life Sciences & Clinical Trials](https://mpulse.com/solutions/life-sciences-clinical-trials/)

#### Resources

- [Blog](https://mpulse.com/resources/blog/)
- [Outcomes](https://mpulse.com/resources/outcomes/)
- [White Papers](https://mpulse.com/resources/?_sft_content-type=white-papers)
- [Webinars](https://mpulse.com/resources/?_sft_content-type=webinars)
- [Case Studies](https://mpulse.com/resources/?_sft_content-type=case-study)
- [Brochures](https://mpulse.com/resources/?_sft_content-type=brochures)
- [Product Sheets](https://mpulse.com/resources/?_sft_content-type=product-sheet)
- [2026 Stars Compare Tool](https://mpulse.com/resources/stars-compare-tool/)

#### Company

- [Leadership](https://mpulse.com/company/#leadership)
- [Board of Directors](https://mpulse.com/company/#board-of-directors)
- [Investors](https://mpulse.com/company/investors/)
- [In The News](https://mpulse.com/company/in-the-news/)
- [Events](https://mpulse.com/company/events/)
- [Careers](https://mpulse.com/company/careers/)
- [Contact](https://mpulse.com/company/contact/)
- [Activate2027](https://go.mpulse.com/activate2027)

[![mPulse Logo](https://go.mpulse.com/hubfs/2024-Assets/Images/mPulse%20Logo.svg "mPulse Logo")](https://mpulse.com/)

**Headquarters**   
[+1 (888) 678-5735](tel:1888678-5735%2021255)  
21255 Burbank Blvd,  
Los Angeles, CA 91367 [info@mpulse.com](mailto:info@mpulse.com) 

<https://www.linkedin.com/company/mpulse-mobile/> <https://x.com/i/flow/login?redirect_after_login=%2Fmpulsemobile> <https://www.facebook.com/mpulsemobile> <https://vimeo.com/mpulsemobilevideos>

Copyright © 2026 mPulse. All rights reserved. [Terms of Use](https://mpulse.com/terms-of-use/) | [Privacy Policy](https://mpulse.com/privacy/)

![Group 125042](https://go.mpulse.com/hubfs/2024-Assets/Images/Group%20125042.svg)