First Impressions Matter: Designing Impactful Member Onboarding Experiences

LIVE WEBINAR | NOVEMBER 11th 2PM ET

A strong onboarding experience shapes your entire member relationship. Too often, onboarding is fragmented and treated as a compliance task - missing vital opportunities to connect.

Join our experts to discover how to turn onboarding into a powerful engagement experience by blending mandatory communications, digital outreach, and thoughtful first impressions.

This webinar will cover how to:

• Leverage behavioral science and smart communication design to build trust and simplify information.
  
  
• Maximize onboarding as a high-engagement moment with personalized messaging and meaningful calls-to-action.
  
  
• Ensure a seamless, consistent experience across teams and channels, beyond the first 30 days.