How Interactive Text Messaging Revolutionizes Patient Engagement
The healthcare industry faces uncertain times regarding the transition to value-based care (VBC). But whether an organization’s focus is on value, growth or both, the strategy that remains a cornerstone of effective care delivery is patient engagement.
From managing a diabetic population to maximizing retention of patients, leading healthcare organizations have embraced patient engagement as a core component of their strategy. Consistently, these organizations leverage Short Message Service (SMS) text messaging as a key communication channel to engage patients throughout the care continuum.
This white paper highlights how interactive text messaging revolutionizes patient engagement through 5 programs all centered around key patient engagement use cases.
Key Outcomes In This Whitepaper
reduction in diabetic patients falling out of A1c control
reduction in no-shows with mPulse's Appointment Reminder solution
lift in refills for patients with diabetes, hypertension & high cholesterol
About mPulse
mPulse, a leader in digital solutions for the healthcare industry, is transforming consumer experiences to deliver better, more equitable health outcomes. By combining AI-powered analytics, omnichannel outreach and digital health navigation technology, mPulse creates personalized health journeys and provides advanced insights to facilitate collaboration across the healthcare ecosystem. With over a decade of experience and 4 billion consumer touchpoints annually, mPulse is the trusted health experience and insights partner for over 400 healthcare organizations.