---
title: Mirza Redetermination 2026 | On-demand webinar
description: Discover strategies to keep eligible members covered during redetermination. Learn how personalized engagement and streamlined processes can enhance retention and strengthen member trust.
image: https://go.mpulse.com/hubfs/Screenshot%202026-09-16%20at%206.14.59%20PM.png
---
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# Redetermination, Reimagined: Keeping Eligible Members Covered
**ON-DEMAND WEBINAR**
The best outcome of redetermination is the one that barely feels like an event at all: eligible members renew smoothly and stay covered.
Too often, that's not what happens. Every renewal cycle, eligible members lose coverage, not because they don't qualify, but because they get confused by the paperwork, hit an administrative wall they can't clear on their own, or simply didn't know they had to renew. For health plans, that's not just a compliance headache. It's avoidable churn, disrupted care, higher recovery costs, and members that suffer for reasons that had nothing to do with eligibility.
Join leaders from mPulse and Mirza to see what happens when targeted, personalized engagement connects seamlessly with a frictionless Medicaid application process to deliver the industry's first end-to-end Redetermination solution. mPulse keeps them engaged and informed at every step. Mirza helps identify and guide at-risk members through what is required to renew. Together, it's a connected approach built to keep eligible members eligible and enrolled.
### **In this session, you'll learn how to**:
- Spot members at risk of losing coverage before they fall through the cracks
- Replace fragmented outreach with a proactive, personalized renewal journey
- Cut administrative burden while improving retention and plan performance
- Turn redetermination from a compliance scramble into a real opportunity to strengthen member trust
Coverage gaps are preventable. Come see what a truly end-to-end redetermination strategy looks like, and why it matters more than ever heading into 2027.
# Meet the Speakers
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#### SriVani Ganti
mPulse
VP, Member Engagement
#### Mel Faxon
Mirza
Partner & COO
## About mPulse
mPulse, a leader in digital engagement and communications solutions for the healthcare industry, is transforming consumer experiences to deliver better, more equitable health outcomes. By combining AI-powered analytics, omnichannel outreach, and digital health navigation technology, mPulse creates personalized health journeys and provides advanced insights to facilitate collaboration across the healthcare ecosystem. With over a decade of experience and more than 4 billion consumer-related transactions annually, mPulse is the trusted health experience and insights partner for over 450 healthcare organizations.
#### Products
- [HXI: Health Experience & Insights](https://mpulse.com/hxi/)
- [Predictive Analytics](https://mpulse.com/products/predictive-analytics/)
- [Core Communications](https://mpulse.com/products/core-communications/)
- [Omnichannel Engagement](https://mpulse.com/products/omnichannel-engagement/)
- [Health Portals](https://mpulse.com/products/health-portals/)
- [Content Hub](https://mpulse.com/products/content-hub/)
- [Acquisition & Payments](https://mpulse.com/products/acquisition-payments/)
- [Platform](https://mpulse.com/products/platform/)
#### Solutions
###### SOLUTION BY ENGAGEMENT
- [CAHPS & Member Experience](https://mpulse.com/solutions/cahps-member-experience/)
- [Utilization Management Notifications](https://mpulse.com/solutions/utilization-management-notifications/)
- [HEDIS® & Prevention](https://mpulse.com/solutions/hedis-prevention/)
- [Population Health](https://mpulse.com/solutions/population-health/)
- [Provider Relations](https://mpulse.com/solutions/provider-relations/)
- [Access to Care](https://mpulse.com/solutions/access-to-care/)
- [Care Team Collaboration](https://mpulse.com/solutions/care-team-collaboration/)
- [Social Needs](https://mpulse.com/solutions/social-needs/)
- [Condition & Care Management](https://mpulse.com/solutions/condition-care-management/)
- [Acquisition & Retention](https://mpulse.com/solutions/acquisition-retention/)
###### SOLUTION BY INDUSTRY
- [Medicare](https://mpulse.com/solutions/medicare/)
- [Medicaid](https://mpulse.com/solutions/medicaid/)
- [Commercial](https://mpulse.com/solutions/commercial/)
- [Dental Plans](https://mpulse.com/solutions/dental-plans/)
- [Exchange](https://mpulse.com/solutions/exchange/)
- [Third-Party Administrators (TPAs)](https://mpulse.com/solutions/third-party-administrators/)
- [Health Systems](https://mpulse.com/solutions/health-systems/)
- [ACO, VBC, & MSO](https://mpulse.com/solutions/aco-vbc-mso/)
- [Pharmacy](https://mpulse.com/solutions/pharmacy/)
- [Life Sciences & Clinical Trials](https://mpulse.com/solutions/life-sciences-clinical-trials/)
#### Resources
- [Blog](https://mpulse.com/resources/blog/)
- [Outcomes](https://mpulse.com/resources/outcomes/)
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- [Case Studies](https://mpulse.com/resources/?_sft_content-type=case-study)
- [Brochures](https://mpulse.com/resources/?_sft_content-type=brochures)
- [Product Sheets](https://mpulse.com/resources/?_sft_content-type=product-sheet)
- [2026 Stars Compare Tool](https://mpulse.com/resources/stars-compare-tool/)
#### Company
- [Leadership](https://mpulse.com/company/#leadership)
- [Board of Directors](https://mpulse.com/company/#board-of-directors)
- [Investors](https://mpulse.com/company/investors/)
- [In The News](https://mpulse.com/company/in-the-news/)
- [Events](https://mpulse.com/company/events/)
- [Careers](https://mpulse.com/company/careers/)
- [Contact](https://mpulse.com/company/contact/)
- [Activate2027](https://go.mpulse.com/activate2027)
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