With all the changes that are happening in 2025 related to the Part D measures, member experience will undoubtedly be impacted. Many of these changes benefit the member, however any change at all has the potential to impact a person’s experience in getting the care that they need and being happy with their plan.
FOR THIS MONTH’S SPECIAL EPISODE, WE’LL DIG INTO:
mPulse, a leader in digital solutions for the healthcare industry, is transforming consumer experiences to deliver better, more equitable health outcomes. By combining AI-powered analytics, omnichannel outreach and digital health navigation technology, mPulse creates personalized health journeys and provides advanced insights to facilitate collaboration across the healthcare ecosystem. With over a decade of experience and 4 billion consumer touchpoints annually, mPulse is the trusted health experience and insights partner for over 400 healthcare organizations.
