Introducing Health Experience & Insights

An end-to-end integrated product suite that brings together predictive analytics, omnichannel engagement, and health portals to transform experience for members, providers, and their internal teams.

Though a unified product set, mPulse's Health Experience & Insights (HXI) suite of products is configurable. You can implement one, multiple, or all of the products to deliver a unique and impactful member experience.

Yes, Our predictive analytics products utilize both AI and machine learning to identify member risk for quality measure compliance, adverse health outcomes, and plan disenrollment, and  140+ predictive models inform enriched member profiles.

Our omnichannel engagement programs utilize conversational AI and Natural Language Understanding to enable member conversations to take place both 1:1 and at scale.

All mPulse products are HITRUST certified, SOC 2 Type 2 certified, and HIPAA compliant. Data security and governance is at the very core of our information technology and operations.