Predict member risk. Engage intelligently. Streamline health navigation. Health Experience & Insights (HXI), our unified yet configurable product suite, connects predictive analytics, digital engagement, and health portals to redefine the healthcare experience.
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Predict »
Predictive analytics to assess and intervene at the most crucial moments.
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Engage »
Engage your members through our full suite of channel capabilities.
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Navigate »
Self-service, health management, and more all in your H30 Connect member portal.
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Predictive Analytics for the Most Critical Decision Points
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Engagement Designed to Solve Healthcare's Biggest Challenges
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Advanced Health Portals: Navigation for the Consumer Age
Treat your members like the consumer they are. Your engagement outreach cultivates motivation for health action, and our H3O Connect member portal allows one place for them to go to actively manage their health with 24/7 self service tools, secure messaging and live chat, and targeted health content education.
HEALTH EXPERIENCE & INSIGHTS
What is HXI?
Able to be deployed individually, powerful when combined. Learn what HXI is and why 400+ healthcare organizations leverage these products.
Leading Health Plans Love mPulse
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Learn More About Health Experience & Insights
Market Leading Scale
years of experience as leaders in consumer engagement
customers across the healthcare ecosystem
of the 30 largest health plans choose mPulse
Certified and HIPAA-Compliant
Questions? We Have Answers.
What is Health Experience & Insights (HXI)?
An end-to-end integrated product suite that brings together predictive analytics, omnichannel engagement, and health portals to transform experience for members, providers, and their internal teams.
Do I have to purchase the entire product suite?
Though a unified product set, mPulse's Health Experience & Insights (HXI) suite of products is configurable. You can implement one, multiple, or all of the products to deliver a unique and impactful member experience.
Do Health Experience & Insights (HXI) products utilize AI?
Yes, Our predictive analytics products utilize both AI and machine learning to identify member risk for quality measure compliance, adverse health outcomes, and plan disenrollment, and 140+ predictive models inform enriched member profiles.
Our omnichannel engagement programs utilize conversational AI and Natural Language Understanding to enable member conversations to take place both 1:1 and at scale.
Are these products secure?
All mPulse products are HITRUST certified, SOC 2 Type 2 certified, and HIPAA compliant. Data security and governance is at the very core of our information technology and operations.
CONTACT US
Take the First Step
Ready to revolutionize health journeys for your population? We’d love to speak with you. Reach out to let us know you're interested.