--- title: "Watch The Webinar, Frictionless Healthcare: Stories That Move" description: "Watch part 3 of the Frictionless Healthcare Webinar Series, Frictionless Healthcare: Stories That Move" --- [![mPulse Logotype Blue](https://go.mpulse.com/hs-fs/hubfs/mPulse%20Logotype%20Blue.png?width=955&height=212&name=mPulse%20Logotype%20Blue.png "mPulse Logotype Blue")](https://mpulse.com/) - [Products](https://mpulse.com/products/) - [Solutions](https://mpulse.com/solutions/) - [Resources](https://mpulse.com/resources/) - [Company](https://mpulse.com/company/) [Request a Demo](https://mpulse.com/request-a-demo/) # Frictionless Healthcare: Stories That Move #### Watch part 3 of the Frictionless Healthcare Webinar Series ### Access the Webinar In part 1 and 2 of our Frictionless Healthcare Webinar Series, we discussed how healthcare can use behavioral science to drive revenue and consumer action. Now join us for the third installment of our Frictionless Healthcare webinar series where we'll explore the intersection between behavioral science and learning strategy by diving deep into one of mPulse's core behavior change techniques: storytelling. Back for a third time, Eden Brownell, our resident Behavioral Strategist, will be joined by Tom Godfrey, Vice President of Instructional Strategy.   ![Frictionless Healthcare Stories that Move Featured Image Landing Page](https://go.mpulse.com/hs-fs/hubfs/Frictionless%20Healthcare%20Stories%20that%20Move%20Featured%20Image%20Landing%20Page.png?width=400&height=250&name=Frictionless%20Healthcare%20Stories%20that%20Move%20Featured%20Image%20Landing%20Page.png) ## Meet Your Speakers ![Tom Godfrey](https://go.mpulse.com/hs-fs/hubfs/Tom%20Godfrey.jpeg?width=310&height=310&name=Tom%20Godfrey.jpeg) #### Tom Godfrey Vice President, Engagement & Content **Expertise**: Engagement Strategy, Program Design, Content Production, Health Literacy Education ![Eden-Brownell-400CircleTransp black and white](https://go.mpulse.com/hs-fs/hubfs/Eden-Brownell-400CircleTransp%20black%20and%20white.png?width=400&height=400&name=Eden-Brownell-400CircleTransp%20black%20and%20white.png) #### Eden Brownell Director of Behavioral Science **Expertise**: Behavioral Science, Sociology / Anthropology, Psychology ## About mPulse mPulse, a leader in digital engagement and communications solutions for the healthcare industry, is transforming consumer experiences to deliver better, more equitable health outcomes. By combining AI-powered analytics, omnichannel outreach, and digital health navigation technology, mPulse creates personalized health journeys and provides advanced insights to facilitate collaboration across the healthcare ecosystem. With over a decade of experience and more than 4 billion consumer-related transactions annually, mPulse is the trusted health experience and insights partner for over 450 healthcare organizations. ![side IMG-1](https://go.mpulse.com/hs-fs/hubfs/2024-Assets/Images/side%20IMG-1.jpg?width=1515&height=958&name=side%20IMG-1.jpg) #### Products - [HXI: Health Experience & Insights](https://mpulse.com/hxi/) - [Predictive Analytics](https://mpulse.com/products/predictive-analytics/) - [Core Communications](https://mpulse.com/products/core-communications/) - [Omnichannel Engagement](https://mpulse.com/products/omnichannel-engagement/) - [Health Portals](https://mpulse.com/products/health-portals/) - [Content Hub](https://mpulse.com/products/content-hub/) - [Acquisition & Payments](https://mpulse.com/products/acquisition-payments/) - [Platform](https://mpulse.com/products/platform/) #### Solutions ###### SOLUTION BY ENGAGEMENT - [CAHPS & Member Experience](https://mpulse.com/solutions/cahps-member-experience/) - [Utilization Management Notifications](https://mpulse.com/solutions/utilization-management-notifications/) - [HEDIS® & Prevention](https://mpulse.com/solutions/hedis-prevention/) - [Population Health](https://mpulse.com/solutions/population-health/) - [Provider Relations](https://mpulse.com/solutions/provider-relations/) - [Access to Care](https://mpulse.com/solutions/access-to-care/) - [Care Team Collaboration](https://mpulse.com/solutions/care-team-collaboration/) - [Social Needs](https://mpulse.com/solutions/social-needs/) - [Condition & Care Management](https://mpulse.com/solutions/condition-care-management/) - [Acquisition & Retention](https://mpulse.com/solutions/acquisition-retention/) ###### SOLUTION BY INDUSTRY - [Medicare](https://mpulse.com/solutions/medicare/) - [Medicaid](https://mpulse.com/solutions/medicaid/) - [Commercial](https://mpulse.com/solutions/commercial/) - [Dental Plans](https://mpulse.com/solutions/dental-plans/) - [Exchange](https://mpulse.com/solutions/exchange/) - [Third-Party Administrators (TPAs)](https://mpulse.com/solutions/third-party-administrators/) - [Health Systems](https://mpulse.com/solutions/health-systems/) - [ACO, VBC, & MSO](https://mpulse.com/solutions/aco-vbc-mso/) - [Pharmacy](https://mpulse.com/solutions/pharmacy/) - [Life Sciences & Clinical Trials](https://mpulse.com/solutions/life-sciences-clinical-trials/) #### Resources - [Blog](https://mpulse.com/resources/blog/) - [Outcomes](https://mpulse.com/resources/outcomes/) - [White Papers](https://mpulse.com/resources/?_sft_content-type=white-papers) - [Webinars](https://mpulse.com/resources/?_sft_content-type=webinars) - [Case Studies](https://mpulse.com/resources/?_sft_content-type=case-study) - [Brochures](https://mpulse.com/resources/?_sft_content-type=brochures) - [Product Sheets](https://mpulse.com/resources/?_sft_content-type=product-sheet) - [2026 Stars Compare Tool](https://mpulse.com/resources/stars-compare-tool/) #### Company - [Leadership](https://mpulse.com/company/#leadership) - [Board of Directors](https://mpulse.com/company/#board-of-directors) - [Investors](https://mpulse.com/company/investors/) - [In The News](https://mpulse.com/company/in-the-news/) - [Events](https://mpulse.com/company/events/) - [Careers](https://mpulse.com/company/careers/) - [Contact](https://mpulse.com/company/contact/) - [Activate2027](https://go.mpulse.com/activate2027) [![mPulse Logo](https://go.mpulse.com/hubfs/2024-Assets/Images/mPulse%20Logo.svg "mPulse Logo")](https://mpulse.com/) **Headquarters** [+1 (888) 678-5735](tel:1888678-5735%2021255) 21255 Burbank Blvd, Los Angeles, CA 91367 [info@mpulse.com](mailto:info@mpulse.com)  Copyright © 2026 mPulse. 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